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About Us
The Laser Printer Terminal (LPT) is a Canberra-based business that buys, refurbishes and sells quality laser printers. We market our refurbished
printers to individuals, small businesses, schools and colleges throughout Australia. We aim to provide a quality product that will provide years of
reliable service at less than half the original price of the printer. We focus on HP and Lexmark laser printers as these are the market leaders and
they have a reputation for quality and reliability. We sell genuine HP and Lexmark toner cartridges at very competitive prices. We offer a range
of remanufactured toner cartridges that can significantly reduce the operating costs of our printers. We sell printer accessories and parts including
maintenance kits and reconditioned fusers.
We sell refurbished laser printers - not just used printers that have had a superficial clean. We aim to restore all of our printers as close as possible
to new condition. We aim to ensure that they will give years of trouble free service rather than simply work for the duration of the warranty period. The cost of refurbishing
(including a re-built fuser, paper path kit, additional memory, a premium remanufactured toner cartridge, updated firmware) accounts for more than half of the sale
price of our printers.
Obviously, our prices are higher than you would expect to pay for a second hand printer that is being sold "as is" with little or no warranty.
If you are buying a new printer, it makes sense to shop around and find the cheapest price because you are comparing like with like. However, comparing the price of a
fully refurbished laser printer with that of a "used printer" or a "second hand printer" is like comparing apples and oranges. We find that the word "refurbished" is much
abused by sellers who only pay lip service to the term: we guarantee our products to be fully refurbished laser printers and this is reflected in our one month money-back
guarantee and our extended warranties.
Our stock of printers:
We usually have between 800 and 1,000 printers in stock so that we can supply reasonable quantities of any particular model in our range.
We need to service the printers before they are ready for sale and we usually have a backlog of orders. If you need a printer(s) urgently, you should call us to discuss delivery times.
We focus on workgroup printers as these are heavy-duty models equipped with internal print servers for network connection. They are far more reliable
and economical to operate than light-duty home/office laser printers. Genuine spare parts for these models are readily available from us and other
established suppliers. We also offer a wide range of good quality, after-market parts at economical prices. We offer a return-to-base repair and
maintenance service for your HP and Lexmark printers, regardless of where you bought them. We have access to all the available service information
and we can provide you with technical support.
Most of the laser printers we buy are end-of-lease models from large corporations. Such organisations usually lease rather than buy their IT equipment and
they typically update their equipment every 3 years or whenever their lease expires. They do this regardless of how much work their equipment has done
and regardless of its condition: they simply update to new equipment every 3 years. We buy these late-model network printers, refurbish them and market
them at affordable prices. We offer a one month, money-back, satisfaction guarantee. We also offer up to 12 months return-to-base warranty on commercial duty
monochrome laser printers and 3 months on colour laser printers. Our warranty is conditional on prompt payment of the relevant Tax Invoices. We provide
free support by telephone, fax or email. We offer a fixed freight price to all parts of Australia: $50 plus GST for any of our A4 printers.
In the last six years, we have sold over 2,000 refurbished laser printers. Our customers have had very few problems with our printers.
Most of these have been relatively minor ones that have been resolved by providing advice on their correct installation and operation or by
sending out a replacement part. In a very small percentage of cases, we have had to ask the customer to return the printer to us for repair or replacment. A significant proportion of
our sales are repeat sales to existing customers who are well satisfied with our products.
The Australian Printer Catalogue:
We produce a monthly publication entitled the Australian Printer Catalogue. We update the Catalogue every month by adding new products and enhancing
the amount of detailed information and advice that we provide. You can download the latest edition of the Catalogue from this web site. Alternatively,
you can call or email us and request that we post you a free, printed copy of the Catalogue.
We aim to provide the printers you need at prices you can afford. Call us for:
- A list of satisfied customers.
- Advice on selecting your laser printer
- Free support for your HP or Lexmark printers
Our Logo:
To many people, a laser printer is a black box: we connect the black box to a computer or a computer network and fill the input tray with paper. We send a file to the printer
and it produces a printed page. Our logo symbolises this common conception of a laser printer as a black box with paper feeding through it. We aim to add some details to the picture
and provide our customers with some insight into printer operation and maintenance.
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