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Home > Customer Feedback Customer feedback:Duval High SchoolDuval High School in Armidale began buying printers from LPT Australia (formerly the Australian Printer Catalogue) at the beginning of 2003. Between 2003 and 2006, we purchased one Optra S 1255, two Optra S 1625N's, six Optra S 1855N's and four T610N's. We have since bought six Lexmark T522N's. We have been very pleased with the performance of all of these printers: they are easy to install on the network (Novell, Windows, Linux and Mac); they have been virtually trouble free; and they have been very cheap to operate. We have purchased all of our Lexmark printers with premium remanufactured toner cartridges and these have proved to be very economical and reliable. All the Optra S models have the same toner cartridge. The cartridges last for ages and this has saved me a lot of time ordering and installing replacement cartridges. We purchased some replacement cartridges locally but we found that these had problems. We now buy all our cartridges from LPT Australia. We have decided to standardise on these printers. As our older printers breakdown, we replace them with another Lexmark. I used to think that printers were the network administrator's greatest headache but our experience with these printers has changed my mind - they are just workhorses that never seem to breakdown. As a result of our experience, I have recommended to other schools that they should buy their printers from the LPT Australia. They are much cheaper than new commercial models; they look just like new; and they just keep working. A number of staff members (including myself) have also bought these Lexmark printers for personal use (duplexers a must!). Whenever we have had any sort of issue with our printers, a phone call to Brian Embury has been sufficient to resolve the issue - it has usually been a very simple fix. We appreciate the competent and ongoing support that has been provided to us by LPT Australia.
Sam Russo
Chaffey Secondary CollegeChaffey Secondary College bought five Lexmark Optra T612n printers from LPT Australia (formerly the Australian Printer Catalogue) in 2004. They have been easy to setup, support and maintain. The printers have proved to be very reliable and economical to operate and we have been very pleased with them. LPT has also supported and helped us to maintain our older Optra S models by repairing fusers, upgrading memory, etc. LPT has been an ongoing source of help, providing timely advice and telephone support. In April 2007, we bought eight Lexmark T620N's from LPT Australia and we are very happy with their performance to date.
Anne Hines
St Francis Xavier College, Canberra, ACTSt Francis Xavier College in Canberra has been using LPT Australia (formerly the Australian Printer Catalogue) for the last eight years to supply and maintain all of the college printer requirements. The college currently has around 35 large networked printers (Lexmark T630n's) and 20 smaller personal printers, mostly Lexmark E250DN's and E260DN's. I have been impressed with the value for money of not only the refurbished printers but also the remanufactured toner cartridges. I have found the larger Lexmark printers to be very reliable when used in high demand applications and they are also very economical to operate given the cost / capacity of the remanufactured toner cartridges. They are very easy to install, monitor and support in a large network environment, providing a significantly lower total cost of ownership than our previous printer supplier. We have had relatively few problems and LPT Australia has always provided prompt and efficient servicing of the college equipment.
Geoff Smith
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