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Customer feedback:
Duval High School
Duval High School in Armidale began buying printers from the Australian Printer Catalogue at the beginning of 2003. Between 2003 and 2006, we
purchased one Optra S 1255, two Optra S 1625N's, six Optra S 1855N's and four T610N's. We have recently bought several Lexmark T522N's. We have
been very pleased with the performance of all of these printers: they are easy to install on the network (Novell, Windows, Linux and Mac); they
have been virtually trouble free; and they have been very cheap to operate.
We have purchased all of our Lexmark printers with premium remanufactured toner cartridges and these have proved to be very economical and reliable.
All the Optra S models have the same toner cartridge. The cartridges last for ages and this has saved me a lot of time ordering and installing
replacement cartridges. We purchased some replacement cartridges locally but we found that these had problems. We now buy all our cartridges from
the Australian Printer Catalogue.
We have decided to standardise on these printers. As our older printers breakdown, we replace them with another Lexmark. I used to think that
printers were the network administrator's greatest headache but our experience with these printers has changed my mind - they are just workhorses
that never seem to breakdown. As a result of our experience, I have recommended to other schools that they should buy their printers from the
Australian Printer Catalogue. They are much cheaper than new commercial models; they look just like new; and they just keep working. A number of
staff members (including myself) have also bought these Lexmark printers for personal use (duplexers a must!).
Whenever we have had any sort of issue with our printers, a phone call to Brian Embury has been sufficient to resolve the issue - it has usually
been a very simple fix. We appreciate the competent and ongoing support that has been provided to us by the Australian Printer Catalogue.
Sam Russo
Computer Co-ordinater, CNA, ACA cabler
Duval High School, Armidale NSW 2350
Chaffey Secondary College
Chaffey Secondary College bought five Lexmark Optra T612n printers from the Australian Printer Catalogue four years ago. They have been easy to setup,
support and maintain. The printers have proved to be very reliable and economical to operate and we have been very pleased with them. APC has also
supported and helped us to maintain our older Optra S models by repairing fusers, upgrading memory, etc. APC has been an ongoing source of help,
providing timely advice and telephone support. In April 2007, we bought eight Lexmark T620N's from the Australian Printer Catalogue and we are very
happy with their performance to date.
Anne Hines
ICT Coordinator
Chaffey Secondary College, Mildura, VIC 3502
St Francis Xavier College, Canberra, ACT
St Francis Xavier College in Canberra has been using the Australian Printer Catalogue for the last five years to supply and maintain all of the college printer
requirements. The college has around 35 large networked printers (mostly Lexmark Optra S 1855N's) and 15 smaller personal printers. We have recently decided
to purchase T630N's to gradually replace our Optra S models: we have purchased eight T630N's to date.
I have been impressed with the value for money of not only the refurbished printers but also the remanufactured toner cartridges. I have found the
larger Lexmark printers to be very reliable when used in high demand applications and they are also very economical to operate given the cost / capacity
of the remanufactured toner cartridges. They are very easy to install, monitor and support in a large network environment, providing a significantly lower
total cost of ownership than our previous printer supplier.
We have had relatively few problems and the Australian Printer Catalogue has always provided prompt and efficient servicing of the college equipment.
Geoff Smith
IT Coordinator, Network Manager
St Francis Xavier College, Canberra ACT 2615
