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Home > Service > Telephone Support
Telephone Support
We offer our customers free telephone support on any particular printer problem up to a maximum of 15 minutes. We offer extended telephone support at the rate of $25 for each additional 15 minutes. We provide telephone support on the following:
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Printer installation, configuration and operation |
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Printer/scanner problem diagnosing and troubleshooting |
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Installation or replacement of parts & accessories |
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Configuring printer/scanner initial function settings, such as Scan to email, Scan to FTP, etc. |
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Printer/scanner network installations and troubleshooting. Supported OS: Windows 98, 2000, XP, SBS |
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server 2003, and Server 2003, SUSE Linux, Ubuntu Desktop/Server, Redhat and Fedora |
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You can also visit Support pages on our website http://www.lpt.com.au/support.html |
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You can email us support@lpt.com.au to book a support call. Please identify your operating system, printer model, problem description, your contact details and when you will be available for us to call you.
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